You see “permission error”, “access denied”, “permission denied”, or “rejected by server”.Dropbox has unexpectedly high CPU, memory, or RAM usage.You see a “can’t establish secure connection” error or a different sync error message.Files are taking a long time to sync, are syncing slowly, or appear to always be syncing.Dropbox appears to have stopped syncing, is no longer syncing, or is stuck indexing.Dropbox is not “downloading” or not “uploading”, meaning not syncing or updating, files.Dropbox is not syncing, updating, or refreshing files, folders, or shared folders.Use this article to fix the following issues:
If you’re experiencing syncing problems on any device, including your computer (Windows or Mac), phone (Android or iPhone), or tablet, or Dropbox appears to not be working, use this article to troubleshoot. This article covers basic and advanced fixes for Dropbox sync issues.
